I have been trying to return my hub for more than a week now. Two of their agents assured me that the return kit has been dispatched. I just spoke to a third agent two days ago. He told me it hasn't been dispatched yet and I will get notified once they dispatched it. It's been two days and still nothing. It feels like they are prolonging the process so they can make me pay the fee for not returing the hub on time. Extremelly unprofessional and unhelpful.
3 weeks ago
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