I think there is more chance of speaking to the man on the moon than a person from virgin media I have been without email for three days now when you try to contact them you spend an age going through an automated. load of waffle that leads you nowhere designed to put people off I suppose if you just ignore it after about ten minuets you are eventually put through to a call handler they do try but they ca n not do much as someone somewhere in the organisation has decided to do major works on the system without informing the customers they are pretty quick to inform you when they want to put the price up I have been a customer for over forty years but I think it’s time to look at other companies now and see what is on offer it used to be a good company until they became virgin media the it started to go downhill