Good Internet provider if you DONT care about your credit history and don't mind to be ever eligible for a mortgage or loan. I ended my contract with them for Internet and they told me that a return envelope will be sent to me to return the hub. I moved from the house and never received the envelop. 3 months later checked my credit report to find 3 missed payments. I called customer service they said will send another label, and once received, the missed payment will be removed. I returned the device upon receiving return envelope and now I have a default on my credit report on the top of missed payments. I called customer service again and again and they gave me a email address to write to. 3 emails and a months later, I still have no response and my credit score has fallen over 300 points and my remortgage is due in 2 months!! They don't care.