If you have a balance outstanding forget about talking to a human being. I can only say that this is the most frustrating company to contact. The only way I could speak to a human being was to go through the Sales Department. If Donald Trump wants to build his wall he should ask Virgin to borrow theirs. Contacting Virgin Customer Care (CARE!!!) is the most stressful thing you can do. If you have low blood pressure and want to run a gauntlet, phone Virgin.
7 years ago
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