took 10 days to come to fix a broadband issue which they were saying it was at the exchange , I kept saying techs had been out to the box in the street to fix neighbours , they said no its at the exchange ,virgin media turned up 3 men all in separate van , (crazy) as only one man done any work. the main supervisor full of excuses .had the cheek to offer a voucher for 50 pounds to recommend a friend , why on earth would I do that , completely insensitive to the issue .
given no compensation , no opology nothing . very poor service indeed
6 years ago
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