Several times over the last 12 months I have lost broadband service. Once in December I was off line for a total of 14 days. Over the last 4 weeks I have had no service for 16 days. Customer services have been appalling. Appointments made by engineers have not been honoured. I finally lost patience and after a heated 60 minutes on the phone, 45 of which I was on hold, I cancelled the subscription and now have an alternative provider. Virgin Media is an absolute disgrace.
6 years ago
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