I contacted virgin to cancel my contract because i had no income since april, this is what happened. mu contract was £71 pm plus line rental. I was passed through 3 different operators with an arguement at each. the 3rd, told me that i could have the SAME package minus TV for £30pm. Within a month i received a letter to say it was going up 10%. I have been charged £68, £66 and I am now being charged £93 for November. I was not told I was going to be charged 20p min for local calls and it . I am UTTERLY OUTRAGED. Redhill I have been LIED to and CHEATED. I AM CONTACTING EVERYONE I CAN THINK OF TO RATE MY EXPERIENCE.