Disgusting overcharged prices. The least they could do was bring me down to £49 per month...and guess what for...broadband?! Lol Also card payment was sent over the phone and it only showed half a payment that evening and half the following morning, so they then added on a late payment charge. My bank statement proved i only made the one payment yet virgin did not rectify this when shown. Customer service do not speak english and it makes phone calls very frustrating on both ends as we are none the wiser to what either person is saying. I am done with paying so much for broadband and my advice to anyone else is to stay clear you will save a fortune