I've been trying to cancel for days, waiting hours each time. The first call gets answered but as soon as you say you want to give them your notice, they transfer you and you have to wait for hours. I've had to hang up each time and haven't successfully got through yet. You can't contact them by email. Your 'mailbox' on their site says 'Currently unavailable' - and it's always like that. You can't use their livechat to cancel. So you have to phone, and they don't answer. Then there's the connection- constantly drops off each day, some days for hours. I just want to cancel but can't find a way!!!!!!!!!!!!!!!!!! Avoid, avoid, avoid.