Worst service even worse than talk talk never thought that would be possible.
I am 3 months into a 12 month contract. Which I have been emailing and contacting virgin with regards to my contract they have broken there terms by not providing me with what is in my contract. After speaking with customer service today they said that the contract they sent me via email is the contract I have to abide by. Not the one signed by me and the customer sales man . That email was in my spam and only seen it today. 3 months on nothing as been sorted. So stopped payments and contacted trading standards. I have completly refused to pay as they have suspended my services and not rectified my issues.from installation date in July.
Absolutely disgusting service and I look forward to them taking me to court
5 years ago
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