I've been a Virgin customer for 6 months. In that time I have had the service I have paid for for maybe 3 days. I have tried to sort this out with the telephone service which takes on average 45 minutes to speak to anyone. They told me that the problem was due to a fault with the modem they had supplied and would send out an engineer to deal with it. I took time off work for 3 afternoons to let the engineer in and nobody ever turned up.
Virgin broadband is a very unfunny joke - DO NOT DO IT.
5 years ago
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