2 hours on a call transferred 7 times to different departments somehow once ended up in a business department. To just cancel a SIM contract plan... they hung up first two times. Just avoid their customer service number. Go in store if u must and don’t consider this to be a good company. Once there is a problem which there always is it takes forever to fix. Would honestly give them 0 stars as a company of this magnitude shouldn’t take 2 hours to then now fix a problem making me go through 7 people.
5 years ago
Virgin Media has a
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