Was told when i renewed my contract with a additional box for the bedroom that it was fully wireless (apart from powerlead and hdmi lead) after the technician turned around and told me i need to run 18m of cable to my bedrook to reach the tv and to also drill a hole thorugh the wall i rang customer services to complain that i was told this would not happen as it was fully wifi v6 box. I was then put on hold for the forth time to speak to a manger ( RAJ KUMAR ) who then insisted that it was my fault that i misunderstand what was being sold to me and then to be rudely cut of because I wouldn't except it was my fault . Which indeed it wasnt. So now i have alot of wire to hide some how and a hole in my wall which i didnt want . Please do not believe them when they say its wireless because it is not. Shocking company i would avoid the tv but not the bradband. Raj kumar i hope your disciplined for your rubbish customer service.