Virgin Media are highly unethical and could be described as profiteering: * They set high prices, hook people in with a reasonable deal, customers then find their prices are effectively hiked 70%+ after a year. * They do not offer the same prices for existing customers as for new customers. I'm therefore being discriminated against new customers. I've currently been offered a package at £38 (best deal they can offer) which is online to new customers at £29.99. This is unethical and I do not understand how they get away with this shameful business practice. * They said to me I could not move to another provider as currently Corona Virus restrictions mean their competitors cannot complete any installs. They are using this as a tool to keep prices high knowing I can't go to their competitors with current movement restrictions. Further: * Their Customer Services have been extremely poor for a number of years. One example is they cannot send my bills to my personal email address - because I used it at a previous address when I moved house. I could go on, but will spare all the details. * Virgin Media also said that if I cancel, then no one else can take out a contract with Virgin at my address for at lease 3 months.