I had two problems with VM - internet speed and access to my emails. Their call centre was hopeless unless you spoke to an established member of VM who knew what they are doing.
I was told it was an engineering problem or a software problem that would be solved within 3 weeks! Both of these excuses were lies and are just a means of ending the conversation. The company should be ashamed of itself for such shoddy treatment.
5 years ago
Virgin Media has a
1.2
average rating
from
2,364
reviews