They offer you one thing on paper, another thing is being delivered. 200mb/s offer where I only get the full speed 'whenever' the traffic isn't too bad and also standing next to the hub. Had to spend an extra £3 a month for a Wi-Fi booster which is just a scam. Set it up, plugged in and the signal from the booster is the same or worse no matter where plugged in. Someone should look into this company as it's a massive scam if you're offering services which you have no way of delivering!!!!! I'm cutting the contract right after I get through your customer service which I've been trying to get through for the last 45mins Thanks for ruining my work and leisure experience but I'm putting an end to this!