I come to the end of my contract so I got a letter from Virgin that my tariff is gone up from £31 to £49 (almost 40% up... pure legalized theft)
So I phoned them to tell them that I am leaving and after 40 minutes wait, they sent me to another department then I was cut off. They cut off 3 Times wasting almost all afternoon.
Ombudsman and Fair Trading complaints is following.
True they have fast speed internet but other big names are catching up so please please please avoid these vultures.
4 years ago
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