Not great service. Had issue with intermittent connectivity, call centre helpful, did normal tests, still issues, new router sent out, still issues, call centre helpful and engineer sent out, found "fault" and added adaptor to router, still issues and now I can't get to speak with anyone. Call centre number after automatically restarting my router after finding an issue redirects to me to faults page on the website which suggest reboot or reset router and that's it. It feels like I've had my quota of support and the telephone number and website are configured to not allow me to get anymore. Wow! Highly recommend you to ignore the amazing deals as you'll regret it.