awful, money grabbing company. they over charge me every month, so every month I spend hours on hold to be told "it's sorted", to find that the next month I'm over charged again. It's so stressful to go through, every month, that it's now affecting my mental health - dreading the bills and subsequent calls. I genuinely think they make it so difficult so that customers get tired and give up, and Virgin get more money. Despicable company.
4 years ago
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