After a year with Virgin I can tell you: DO NOT! * The router provided has very weak WiFi signal * Even using a cable connection to the router, the speeds are APPALLING! I bought into 100Mbps and my download is somewhere around 30Mb and sometimes in the single digits... * Reaching these guys is impossible. No email or chat, so you have to hang high and dry on the phone for hours * The final touch: when I called today to ask not to renew my contract (6-Oct-2020, 10:06, "Emma"): She started blaming my house, the websites I access... I am an engineer of 20 years now but Emma from Billing knows better! Then she offered me a discount - I told her it's actually a negative that they didn't give me their best price until I threatened to leave. She offered a further 5 quid discount :D :D :D I wouldn't take it for free at this point!