My router was in a boot loop and they wouldn't replace with a new one asking me to update the PPP username and password even though I couldn't get to the admin page because the router kept rebooting!!!
Refused to send an engineer even though they should have as per the 24h fix call-out contract.
Moved to BT, and now Virgin Media Business require a 3 month written notice for cancellation!
Total disgrace of a company.
They have not only lost me as a business customer, I've managed to get 3 family member to cancel their home account as well!
Disgusting
4 years ago
Virgin Media has a
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