Who are these people and how are they still in business? Unbelievably bad. Left Virgin Media for Sky three months ago and we are still being billed. Luckily we stopped our Direct Debit after paying the cut-off bill. Spoke with their desk 3 times (after waiting hours for their 'help' desk to answer) and still haven't found a sign of intelligence. They speak English but do not understand it. Left Virgin Mobile but twice the PAC number they provided was wrong. Will attempt to provide Talk Mobile with the correct one tomorrow. Virgin - More harmful to mental health than any virus!!!!!!!