Ordered 5 days ago to be delivered on Saturday (yesterday) for my parent’s wedding anniversary. No delivery and no notification. Their policy does state that there may be a 1 day delay but only refers to ‘working’ days in regards to large gifts,hampers and bank holiday deliveries (which my order was not). I would have been more than happy to pay the extra for next day delivery but I ordered in good time and faith. I have now been told that they won’t arrive until tomorrow (2 days late) but still no guarantee of this. So disappointed with this service. Waste of time and money as pointless delivering flowers for a special occasion 2 days later! Disgusting.