I went to the Hartlepool store at teesbay Yesterday 30th April at about 4:30. Both my wife and I are handicapped. My wife went down an isle in front of me I was 10 meters behind, there where two members of staff in the isle with a trolly partly blocking the isle, they were talking socially, I said excuse me but was ignored so to get past I nudged the trolly slightly. At the top of her voice she said you could have said excuse me, I said I did but you were chatting to each other. She kept on Shouting you could of said excuse me. I kept on walking not wanting an argument and I was extremely embarrassed as I am an elderly gentleman in his mid 70s.I joined up with my wife several isles later. After we had filled our basket the staff member 10 minutes later who had been shouting came up to my wife and I and said “put the basket down and get out she said they have a nil policy for abuse. It was her being very load and rude to me a customer. I asked to see the store Maneger she said I could not and get out she claimed she was a supervisor so I asked for her name (no name badge) she refused and kept on moving towards us not keeping to social distancing. She could have asked myself to leave the store even though I am at a loss why. She had absolutely no reason to kick my wife out as she was not present when I nudged the trolly. This has deeply traumatised my wife. This member of staff was completely out of order and does no credit towards this company whose both wife and I use a lot. I have emailed customer services and am awaiting a reply.