Bought some Spear &Jackson fence paint, which on opening the first tub, was like water, you couldn't even see it on the fence panels. Returned to the store with it and was told, by one employee, I could not return opened ones. I explained it was not fit for purpose, but he still argued. Another member of staff intervened and said, yes it could be refunded for. Maybe a bit of comprehensive training for all staff, on consumer rights, should be done. Word of warning, Spear and Jackson fence coat is useless.
3 years ago
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