We bought wall paper from the B & M store at the fort in Edinburgh, and bought extra as advised by our decorator. Unfortunately due to circumstances outwith our control our decorator was unable to start the job as quickly as he had planned to. Once he had finished we were left with 3 extra rolls of wallpaper. On returning to the store to return this over purchase, we were told we could not return these items as we were 3 days over their return time scale. We would have been happy to do an exchange and get something else from the store but also told this was not possible. I am sure B&M could have used their discretion and allow us to swap these items. But No, so we are now out of pocket. Very poor customer service from this company.