My BMW X4 M Competition driver’s wing mirror needed replacing after someone drove into it. The part was ordered on 2nd August. I have now engaged with more than 8 people in their customer complaints department, all of whom have been totally useless. My car has been off the road for 4 months and they just keep changing the expected supply date from Germany. I am horrified by the complete lack of respect they have shown and their resistance to explaining what the issue is. I would never buy another BMW after this experience. They have absolutely no interest in the customer experience. I purchased a top of the range car in the naive hope I could expect excellent after sales care. Still no date for when they can deliver the part. Will I ever be able to drive my car again.? They certainly don’t care one way or the other.