My first purchase from BodyHeal was sent very quickly and was an excellent product at a very fair price. Excellent service. I subsequently made a 2nd purchase which I have not yet received, but ever since I ordered they keep asking me to do a review. It is difficult to comment fairly on either the quality of the item purchased or their current service before I even receive my order. I wish that businesses wouldn't badger you for a review the minute you order something - at least wait until after the delivery before asking. Based on my first purchase I would rate them 5* but I will knock one star off because of their multiple begging for reviews before I even get my purchase.