Body Heal Reviews

4.8 Rating 2,101 Reviews
96 %
of reviewers recommend Body Heal
4.8
Based on 2,101 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Body Heal  Reviews

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal  5 star review on 12th March 2024
Serendipity C
Body Heal  5 star review on 25th January 2024
Ruth M
Body Heal  5 star review on 9th October 2023
Peter M
Body Heal  5 star review on 9th October 2023
Eden H
Body Heal  5 star review on 9th October 2023
Eden H
Body Heal  5 star review on 9th October 2023
Eden H
Body Heal  5 star review on 30th June 2022
Shellie A
25
Anonymous
Anonymous  // 01/01/2019
Easy online ordering and quick delivery
Helpful Report
Posted 23 hours ago
Hi Ruth, we're pleased you had a smooth experience ordering on our website. We appreciate your feedback!
Posted 8 hours ago
The product was out of stock and they helped me get another one asap. They also helped me change the shipping no address when I put the wrong one in.
Helpful Report
Posted 1 day ago
We are pleased to have been able to assist you with the out-of-stock product and the shipping address change. We are always here to help in any way we can. If you have any questions or need further assistance, don't hesitate to contact us. Thank you for your feedback!
Posted 1 day ago
Quick service.
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Posted 1 day ago
We're glad that you're satisfied with our services. Thank you for your feedback!
Posted 1 day ago
Very happy with the support I received from Maria about my questions regarding the Donjoy knee brace. So impressed with the brace that I bought a second one.
Helpful Report
Posted 3 days ago
Hi Julianne, we are delighted to hear that you are satisfied with the products and services you received from us. Thank you for sharing your feedback!
Posted 1 day ago
Reliable and friendly service. I don't have to worry if the brace doesn't fit. They are happy to advice me on other option or money refunded.
Helpful Report
Posted 3 days ago
Hi Marsita, we're glad that you're satisfied with our services. Thank you for your feedback!
Posted 1 day ago
Had to exchange due to the item not fitting. Customer service was excellent.
Helpful Report
Posted 4 days ago
Hi Mabel. We apologize for any inconvenience. Your satisfaction is our top priority, and we're happy our customer service team could assist you promptly. Thank you for your continued trust in our products and services. We look forward to serving you again in the future!
Posted 4 days ago
Very prompt service. 5 out of 5
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Posted 6 days ago
We are pleased that you are satisfied with our service. Thank you for your feedback!
Posted 6 days ago
Buying and delivery of lightweight back support was great but wrong size returningwas good but once they received it have not heard anything from them has since been contacted replacement on way
Helpful Report
Posted 6 days ago
Hi Alan, we apologize for the delay in confirming the receipt of your returned item. While we typically send email notifications for returned items, there may have been a temporary delay in our system. We are actively working to improve our notification process to ensure timely updates in the future. We have confirmed the processing of your exchange, and you can expect to receive your McDavid Lightweight Back Support 495 XL soon. In the meantime, you can check the status of your exchange by contacting us via chat or email. We appreciate your business and apologize for any inconvenience caused.
Posted 6 days ago
Great products and fast delivery
Helpful Report
Posted 6 days ago
Hi Nicole, we're thrilled you are satisfied with our products and services. Your feedback means a lot to us!
Posted 6 days ago
Fast delivery..too early to see if they work
Helpful Report
Posted 1 week ago
Hi Debbie. Thank you for your feedback! We're glad you received your order quickly. We understand it may be too early to see the full effects of the product, but if you have any questions or need assistance in the meantime, please don't hesitate to reach out. We're here to help!
Posted 6 days ago
Cannot fault the service provided and the product I purchased is fantastic and really delivers in regards quality! 1 happy shopper!
Helpful Report
Posted 1 week ago
Hi Gavan, we are pleased to hear that you are satisfied with our service and the product you purchased. Thank you for your feedback!
Posted 1 week ago
OK post delivery. Jury is still out on effectiveness
Helpful Report
Posted 1 week ago
Hi Bill, we're pleased that you received the product promptly. Thank you for your feedback!
Posted 1 week ago
There are NO “BOTS” here. I did think “Maria” was a BOT tho!! My reasoning on this was that she came back with answers to my questions quickly. Then gave much needed advice. I wanted to buy a knee brace for stress fractures, but she clearly knows what she’s talking about, she advised that another product may be more suitable but check with Dr. The postage was fair and reasonable. The time to receive was earlier than expected. I’ve dealt with other so called “health”companies with much regret and loss of money. The way “Body Heal” conduct themselves is second to none. It’s been a very long time since I’ve dealt with someone who knows so much about their products. Her communication coupled with respect, I’ll never look elsewhere. Well done to you Maria. If your bosses are reading this, I feel a 23.5% (random % I know!) pay rise would be wise. There’s head hunters out there. If they get one sniff on how great she is….. well who knows what the outcome would be. I bet now you’re going to say that Maria is the owner hahaha. Thank you so much. Serendipity:)
Body Heal  5 star review on 12th March 2024
Helpful Report
Posted 1 week ago
Hi Serendipity! We are delighted to hear that your experience with us stands out from other companies you have interacted with. We take pride in our customer service and ensure that our team members are well-versed in our products. Your kind words and positive feedback are truly rewarding for our team. We are continuously striving to enhance our services, and your insights are highly valuable to us. Thank you for choosing us, and we look forward to serving you again in the future!
Posted 1 week ago
Great Costner service, speedy delivery
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Posted 1 week ago
Hi Rosemary. We're glad we have met your expectations. Thank you for your feedback!
Posted 1 week ago
It has been ver helpfull
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Posted 1 week ago
Hi Ali! We're thrilled that you're satisfied with our services. Thank you for your feedback!
Posted 1 week ago
Very good, and kept informed along the way
Helpful Report
Posted 1 week ago
Hi Joanne, we are pleased to hear that you are satisfied with our products and services. Your feedback is greatly appreciated.
Posted 1 week ago
It gives me Genuine Pleasure to place on record the very high opinion that I have placed on BodyHeals service. They pocess a pleasant efficient staff , whom were most helpful with their replies to any questions. I have been wearing Compression stockings now for 5 years. But came across BodyHeals by chance, it was their introduction to duomed that caught my eye.
Helpful Report
Posted 1 week ago
Hi Clifford, we are thrilled to hear about your positive experience with us! Your kind words about our helpful and efficient staff are truly appreciated. We are committed to delivering exceptional customer service at every opportunity. Thank you for sharing your experience!
Posted 1 week ago
Customer Service
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Posted 1 week ago
Hi Lynne, we are pleased that you are satisfied with our customer service. Your feedback is greatly appreciated!
Posted 1 week ago
Excellent company, excellent communication. Highly recommend.
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Posted 1 week ago
Hi there! We appreciate your support and are glad to hear that you're satisfied with our services. Your recommendation means a lot to us. Thank you for your feedback, and we look forward to serving you in the future!
Posted 1 week ago
I have to say that the one thing I'm not happy about is being harassed to give a review, but that said, I can't fault BodyHeal. Their products are good quality, their return service is far more efficiant than most, and their prices are very comparable. I think the best review I could give is to be a return customer which I have done multiple times now over multiple years. Now don't ask me again.
Helpful Report
Posted 1 week ago
Hi Lynn, we appreciate your feedback and understand your frustration with being asked for a review. Your positive comments about BodyHeal's high-quality products, efficient return service, and competitive prices are valued. Thank you for sharing your thoughts.
Posted 1 week ago
Body Heal is rated 4.8 based on 2,101 reviews