Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.79

4.8 Rating 2,269 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Postal label was incorrect I checked my order and street address which BodyHeal was at fault No apology has been given.”

Helpful Report

Posted 1 year ago

Hi Carol. We apologize for any inconvenience caused by the incorrect postal label on your order. We have carefully reviewed our records and confirmed that the shipping address registered for your order is correct. To ensure that your order is delivered to the correct address, please double-check the shipping address you provided when placing your order. If you find any errors, please let us know immediately so we can make the necessary corrections. We value your business and are committed to providing you the best possible service.

Posted 1 year ago

“Very very good. Sadly I will have to return the item because the groin hernia has now dropped to the scrotum. We havent used the product at all. But your service is fantastic. Thankyou. Kind Regards Richard Denby”

Helpful Report

Posted 1 year ago

Hi Richard. We’re delighted that you had a great experience with our service. We’re so sorry to hear about the unfortunate circumstances regarding your groin hernia. We hope you’re feeling better soon. If there’s anything else we can do to help, please don’t hesitate to reach out.

Posted 1 year ago

“Quick postage, product as described. Easy online purchasing process”

Helpful Report

Posted 1 year ago

Hi Amanda, we're glad to hear you were satisfied with our product and services. We look forward to serving you again in the future!

Posted 1 year ago

“Arrived sooner than i expected in good order.”

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Posted 1 year ago

Hi Jenny, we're thrilled your order arrived early and in perfect condition. Thanks for your feedback!

Posted 1 year ago

“Delivered on time and were good to send correct size when I returned product”

Helpful Report

Posted 1 year ago

Hello! We're delighted to have met your expectations. We appreciate your feedback.

Posted 1 year ago

“This product has alleviated the absolute pain that I was getting while sleeping the tingling and sense of loss of feeling has dissipitated since using the product. Very much worth buying.”

Helpful Report

Posted 1 year ago

Hi there! We're glad you're satisfied with your purchase. Thank you for choosing our products. We appreciate your feedback!

Posted 1 year ago

“Thank you for your service.communication so far was excellent. However, the shoe didn’t fit to my husband. He had naturally big feet. Now swollen, the upper part with dry zip wasn’t long enough to get around. For this reason I have to return it. Thanks, Kamila”

Helpful Report

Posted 1 year ago

Hi Kamila, we're sorry to hear that the shoe didn't fit your husband properly and that the upper part wasn't long enough to fasten the zipper. We understand you need to return the shoe, and we assure you our return process is hassle-free. Please contact our customer service team for assistance with the return. Thank you for choosing us, and we hope to serve you better in the future.

Posted 1 year ago

“Product was easy to ordrr and delivered on schedule.”

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Posted 1 year ago

Hi Jim, we're glad that you are satisfied with our products and services. Thank you for sharing your feedback!

Posted 1 year ago

“The kids knee brace I ordered came quickly and fitted my 11 year old perfectly thank you”

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Posted 1 year ago

Hi Anne, we're delighted to hear that we have exceeded your expectations. Your feedback is greatly appreciated!

Posted 1 year ago

“Purchasing online was easy. My goods arrived two days after I ordered them through ordinary mail. Great service.”

Helpful Report

Posted 1 year ago

Hi Jim, we are pleased to have met your expectations. We appreciate your choice in selecting our services and for taking the time to share your positive experience.

Posted 1 year ago

“I received package within 2days as paid express postage however it did not detail how to fasten belt if you had problems with the Sacro joint as had to wait almost 4 days before she was able to show me how to do it.”

Helpful Report

Posted 1 year ago

Hi Linda, we're pleased to hear that you received your package promptly. We apologize for any inconvenience caused by the lack of detailed belt fastening instructions, but please feel free to reach out to us for assistance with the product. You can find the necessary information here: https://www.facebook.com/watch/?v=269790588378846. Thank you for your feedback!

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

Hi Wendy, we're glad to hear that we have met your expectations. We hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“excellent service - quick delivery - great product”

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Posted 1 year ago

Hi Shelley, we're happy to hear that you had a great experience with our product and services. Your feedback means a lot to us and we can't wait to have the opportunity to serve you again in the future!

Posted 1 year ago

“Love my new arthritis gloves. Had a previous pairs, return customer!”

Helpful Report

Posted 1 year ago

Hi Dianne, we appreciate your support and trust in our products. Thank you for sharing your feedback. We look forward to serving you again in the future!

Posted 1 year ago

“Smooth sailing for the whole process. Item arrived in perfect condition within time period given and was exactly as displayed.”

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Posted 1 year ago

Hi Trish, we're glad to hear about your positive experience with our products and services. We hope to have the opportunity to serve you again in the future!

Posted 1 year ago

“Great products and fast delivery 👌”

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Posted 1 year ago

Hi Terri, we're glad to hear that you are satisfied with our products and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Fast delivery of Neo Wrist and thumb support. Best one I have found.”

Helpful Report

Posted 1 year ago

We're happy to hear that you had a great experience with our product and services. We appreciate your feedback!

Posted 1 year ago

“Very efficient!”

Helpful Report

Posted 1 year ago

We're happy that we met your expectations. Thank you for taking the time to share your positive experience with us!

Posted 1 year ago

“My kneebrace arrived within the time quoted when purchased. I lam also impressed with the quality of the form fit brace and it fits well. Will highly recommend BodyHeal to my friends and family. Cheers, Gavin Kirk”

Helpful Report

Posted 1 year ago

Hi Gavin, we're glad to hear that you had a positive experience with our products and services. We appreciate your recommendation and thank you for sharing your feedback!

Posted 1 year ago

“I was kept up to date with the process of my order & they arrived 3 days later from when I purchased them. Very impressed.”

Helpful Report

Posted 1 year ago

Hi Marlene, we are pleased to hear that you were impressed with our service and the timely delivery of your order. Your satisfaction is our top priority, and we're glad we were able to meet your expectations. Thank you for sharing your feedback!

Posted 1 year ago

Body Heal is rated 4.8 based on 2,269 reviews