Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,135 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,135 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 12th March 2024

Body Heal 5 star review on 30th June 2022

Shellie A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the item in very good time. The service I received on the phone was efficient and very helpful.”

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Posted 1 day ago

Hi Wendy! We are thrilled to hear that we were able to meet your expectations. Thank you for your feedback and we look forward to serving you again in the future!

Posted 1 day ago

“Item as described”

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Posted 4 days ago

We're glad to hear the item matched your expectations! Thank you for your feedback.

Posted 3 days ago

“the service was generally good. your prices a reasonable .maria was excellent. the only issues were the goods took 4-5 days to arrive. which i found dissapointing. when you are in pain haste is paramount.nobody answered your phones just got a message,by the way.”

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Posted 5 days ago

Hello! We're glad you found our service satisfactory and our prices reasonable. Our standard shipping typically takes 2-4 business days, and it looks like your order arrived within that timeframe. For any urgent needs in the future, we also offer express shipping, which delivers your package in just 1-2 business days. You can easily choose this option during checkout. We apologize for the difficulty in reaching us by phone. We do have other contact options for quicker assistance. You can reach us through our live chat feature on our website or via email. We appreciate your feedback.

Posted 3 days ago

“Buying and delivery of lightweight back support was great but wrong size returningwas good but once they received it have not heard anything from them has since been contacted replacement on way”

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Posted 1 month ago

Hi Alan, we apologize for the delay in confirming the receipt of your returned item. While we typically send email notifications for returned items, there may have been a temporary delay in our system. We are actively working to improve our notification process to ensure timely updates in the future. We have confirmed the processing of your exchange, and you can expect to receive your McDavid Lightweight Back Support 495 XL soon. In the meantime, you can check the status of your exchange by contacting us via chat or email. We appreciate your business and apologize for any inconvenience caused.

Posted 1 month ago

“In this electronic age you have done well 🙏”

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Posted 1 month ago

Hi Lex! We're glad that we have met your expectations. Thank you for your feedback!

Posted 1 month ago

“Great customer support to query I had about sizing.”

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Posted 2 months ago

Hi there! We're glad that you had a great experience with our support team and that they were able to assist you with your sizing inquiry. Thanks for sharing your feedback!

Posted 2 months ago

“Prompt service”

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Posted 3 months ago

Hi there! We're glad to know that we have met your expectations. Thank you for your feedback!

Posted 3 months ago

“Fast shipping, easy checkout process”

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Posted 3 months ago

Hi Kylie! We're happy that you had a smooth experience with our website. We know how important it is to receive your orders quickly and conveniently, and we're glad we met your expectations. Thank you for choosing us! We look forward to serving you again soon.

Posted 3 months ago

“My wife has enjoyed are BodyHealls socks but is not sure if they will damage her ankles and feet as both are very swollen. She is mostly worried that they may stop the blood flow to her feet and cause other problems. Please advise.”

Helpful Report

Posted 3 months ago

Hi Phillip! It's great that your wife has found the OS1st FS6 Plantar Fasciitis Black Compression Foot Sleeves helpful! However, it's understandable to be concerned about potential risks when using compression garments on swollen ankles and feet. Here's some information to help: Safety First: - Consult a doctor: Before using any compression garments on swollen ankles or feet, it's crucial to consult your wife's doctor. They can assess the swelling's cause and advise on the safest and most effective treatment options, including whether compression sleeves are appropriate. - Follow doctor's instructions: If the doctor recommends compression sleeves, carefully follow their specific instructions on fitting, application time, and duration of use. Improper use can worsen swelling or cause further health issues. General Precautions: - Monitor for discomfort: While properly fitted compression sleeves shouldn't cause pain or worsen discomfort, it's important to monitor your wife's feet for any changes. Discomfort, numbness, tingling, or increased swelling are signs of removing the sleeves and consulting the doctor immediately. - Choose the right size: Ill-fitting sleeves can be counterproductive and harmful. Ensure the sleeves are chosen based on accurate measurements for a snug but comfortable fit without excessive tightness or constriction. - Don't wear overnight: Generally, compression sleeves are recommended for daytime use and shouldn't be worn overnight unless specifically advised by the doctor. We hope this information helps!

Posted 3 months ago

“Simply dependable, reliable. Its the only online shop I will go for my braces”

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Posted 4 months ago

Hi Marsita. We're glad to hear that you're satisfied with our services. Thank you for your feedback.

Posted 4 months ago

“Slower than usual this time.”

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Posted 4 months ago

Hi Trish. We apologize for the delay in delivering your order. The high volume of orders we received during the Black Friday and Cyber Monday sales has caused a slight delay in processing and delivering some packages. We appreciate your patience and understanding during this busy period.

Posted 4 months ago

“Delivery was quick and easy.”

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Posted 5 months ago

Hi Tasrif! We are so glad that our product and services meet your expectations. Thank you for your feedback!

Posted 5 months ago

“Service was quick and straightforward.”

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Posted 5 months ago

Hi there! We're glad to know that you're satisfied with our services. Thank you for your feedback!

Posted 5 months ago

“I’m very happy with my purchased socks. The quality, colour and comfort is was I’m expecting. Also the delivery was very fast. I’m wearing the socks daily & feeling since day 2 an improvement with my pain. Thank you.”

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Posted 6 months ago

Hi Cornelia! We're delighted you're so pleased with your purchase! It's wonderful to know that you're experiencing the quality, comfort, and pain relief that our product is designed to provide. Thank you for choosing us. We wish you continued relief and comfort.

Posted 6 months ago

“The size and fit is good. ordering online & speed of delivery is excellent.”

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Posted 7 months ago

Hi Margaret! We are glad that our product and services have met your expectations. Your feedback is much appreciated!

Posted 7 months ago

“Great Quality Items and prompt delivery. Highly recommended to all”

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Posted 7 months ago

Hi there! We are delighted to know that our products and services met your expectations. Your recommendation means a lot to us. Thank you for your feedback!

Posted 7 months ago

“I am really enjoying the sleeve m, warring to the gym and when working. They seem to be helping minimise the PF heel sensitivity.”

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Posted 7 months ago

Thank you for your feedback, Tanya! We are glad to hear that the OS1st FS6 Plantar Fasciitis Black Compression Foot Sleeves have provided you with excellent support.

Posted 7 months ago

“Great service. I had a question that I asked via what’s app which was answered quickly . Item came very quickly.”

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Posted 8 months ago

Hi Karen! We are delighted to hear that you were satisfied with our service. Your continued support means a lot to us, and we are committed to maintaining the same level of excellence in the future.

Posted 8 months ago

“Delivery was very prompt”

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Posted 9 months ago

Thank you for your feedback! We strive to ensure quality customer service and are happy we met our goal.

Posted 9 months ago

“Prompt, efficient and courteous.”

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Posted 9 months ago

Hi Alan! We are so glad that our service has met your expectations. Thank you again for your review.

Posted 9 months ago

Body Heal is rated 4.8 based on 2,135 reviews