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Body Heal Reviews

4.8 Rating 2,257 Reviews
96 %
of reviewers recommend Body Heal
4.8
Based on 2,257 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Body Heal  Reviews

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal  5 star review on 26th May 2024
Katrina P
Body Heal  5 star review on 25th May 2024
Max G
Body Heal  5 star review on 25th May 2024
Max G
Body Heal  5 star review on 12th March 2024
Serendipity C
Body Heal  5 star review on 25th January 2024
Ruth M
Body Heal  5 star review on 9th October 2023
Peter M
Body Heal  5 star review on 9th October 2023
Eden H
28
Anonymous
Anonymous  // 01/01/2019
Exchange/refund process was seamless and easy (albeit a little slow on the refund). I was a little dissapointed that I didn't get the postage refunded, but overall an excellent platform. I will buy from them again.
Helpful Report
Posted 6 months ago
Hi there! We're pleased to know you find our platform excellent and the exchange/refund process easy and seamless. We look forward to serving you again soon.
Posted 6 months ago
Arrived sooner than i expected in good order.
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Posted 6 months ago
Hi Jenny, we're thrilled your order arrived early and in perfect condition. Thanks for your feedback!
Posted 6 months ago
So far, so good, delivery was timely, product appears well made, although the main strap needs just a little more room for adjustment, but not necessarily with more velcro as that irritates the skin
Helpful Report
Posted 8 months ago
Hi Ronald, we're happy you're satisfied with our products and services. We appreciate your comment about the McDavid Shoulder Brace Wrap 463 main strap's adjustability, and we'll consider your feedback, as we always aim to improve. Our goal is to ensure comfort and effectiveness without irritating the skin. Thanks for your support and for choosing us. If you have more suggestions or need help, don't hesitate to get in touch with us.
Posted 8 months ago
Although I'm still waiting receipt of exchange 'foot-up ' device I am very impressed with the promptness of service and follow up emails. Thank you.
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Posted 8 months ago
Hi Tony, we are delighted to hear that you are satisfied with our services. Thank you for sharing your feedback!
Posted 8 months ago
Although this product did not work for me, I have been very happy with the response I've had from the company. I have returned the product and I am waiting for a credit.
Helpful Report
Posted 9 months ago
Hi David, we apologize that the product did not work for you and we appreciate your understanding. Our goal is to ensure the best experience for our customers, and we thank you for your patience as we process your return and arrange the credit for you. Your feedback is valuable to us, and we look forward to serving you better in the future.
Posted 9 months ago
Very prompt service. Product size is accurate. Quality product.
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Posted 10 months ago
Hi there! We appreciate your satisfaction with our products and services. Thank you for your feedback!
Posted 10 months ago
Excellent service
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Posted 10 months ago
Hi Thomas! We're delighted to hear that you are satisfied with our services. We truly appreciate you taking the time to share your feedback. Thank you!
Posted 10 months ago
Always delivers on my orders within a few weeks & orders come with what I ordered
Helpful Report
Posted 11 months ago
Hi Rowena, we are delighted to have consistently met your expectations. Your continued trust and support are greatly appreciated. Thank you for your positive review, and we look forward to serving you in the future.
Posted 11 months ago
I received the item in very good time. The service I received on the phone was efficient and very helpful.
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Posted 1 year ago
Hi Wendy! We are thrilled to hear that we were able to meet your expectations. Thank you for your feedback and we look forward to serving you again in the future!
Posted 1 year ago
Item as described
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Posted 1 year ago
We're glad to hear the item matched your expectations! Thank you for your feedback.
Posted 1 year ago
the service was generally good. your prices a reasonable .maria was excellent. the only issues were the goods took 4-5 days to arrive. which i found dissapointing. when you are in pain haste is paramount.nobody answered your phones just got a message,by the way.
Helpful Report
Posted 1 year ago
Hello! We're glad you found our service satisfactory and our prices reasonable. Our standard shipping typically takes 2-4 business days, and it looks like your order arrived within that timeframe. For any urgent needs in the future, we also offer express shipping, which delivers your package in just 1-2 business days. You can easily choose this option during checkout. We apologize for the difficulty in reaching us by phone. We do have other contact options for quicker assistance. You can reach us through our live chat feature on our website or via email. We appreciate your feedback.
Posted 1 year ago
Buying and delivery of lightweight back support was great but wrong size returningwas good but once they received it have not heard anything from them has since been contacted replacement on way
Helpful Report
Posted 1 year ago
Hi Alan, we apologize for the delay in confirming the receipt of your returned item. While we typically send email notifications for returned items, there may have been a temporary delay in our system. We are actively working to improve our notification process to ensure timely updates in the future. We have confirmed the processing of your exchange, and you can expect to receive your McDavid Lightweight Back Support 495 XL soon. In the meantime, you can check the status of your exchange by contacting us via chat or email. We appreciate your business and apologize for any inconvenience caused.
Posted 1 year ago
In this electronic age you have done well 🙏
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Posted 1 year ago
Hi Lex! We're glad that we have met your expectations. Thank you for your feedback!
Posted 1 year ago
Great customer support to query I had about sizing.
Helpful Report
Posted 1 year ago
Hi there! We're glad that you had a great experience with our support team and that they were able to assist you with your sizing inquiry. Thanks for sharing your feedback!
Posted 1 year ago
Prompt service
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Posted 1 year ago
Hi there! We're glad to know that we have met your expectations. Thank you for your feedback!
Posted 1 year ago
Fast shipping, easy checkout process
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Posted 1 year ago
Hi Kylie! We're happy that you had a smooth experience with our website. We know how important it is to receive your orders quickly and conveniently, and we're glad we met your expectations. Thank you for choosing us! We look forward to serving you again soon.
Posted 1 year ago
My wife has enjoyed are BodyHealls socks but is not sure if they will damage her ankles and feet as both are very swollen. She is mostly worried that they may stop the blood flow to her feet and cause other problems. Please advise.
Helpful Report
Posted 1 year ago
Hi Phillip! It's great that your wife has found the OS1st FS6 Plantar Fasciitis Black Compression Foot Sleeves helpful! However, it's understandable to be concerned about potential risks when using compression garments on swollen ankles and feet. Here's some information to help: Safety First: - Consult a doctor: Before using any compression garments on swollen ankles or feet, it's crucial to consult your wife's doctor. They can assess the swelling's cause and advise on the safest and most effective treatment options, including whether compression sleeves are appropriate. - Follow doctor's instructions: If the doctor recommends compression sleeves, carefully follow their specific instructions on fitting, application time, and duration of use. Improper use can worsen swelling or cause further health issues. General Precautions: - Monitor for discomfort: While properly fitted compression sleeves shouldn't cause pain or worsen discomfort, it's important to monitor your wife's feet for any changes. Discomfort, numbness, tingling, or increased swelling are signs of removing the sleeves and consulting the doctor immediately. - Choose the right size: Ill-fitting sleeves can be counterproductive and harmful. Ensure the sleeves are chosen based on accurate measurements for a snug but comfortable fit without excessive tightness or constriction. - Don't wear overnight: Generally, compression sleeves are recommended for daytime use and shouldn't be worn overnight unless specifically advised by the doctor. We hope this information helps!
Posted 1 year ago
Simply dependable, reliable. Its the only online shop I will go for my braces
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Posted 1 year ago
Hi Marsita. We're glad to hear that you're satisfied with our services. Thank you for your feedback.
Posted 1 year ago
Slower than usual this time.
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Posted 1 year ago
Hi Trish. We apologize for the delay in delivering your order. The high volume of orders we received during the Black Friday and Cyber Monday sales has caused a slight delay in processing and delivering some packages. We appreciate your patience and understanding during this busy period.
Posted 1 year ago
Delivery was quick and easy.
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Posted 1 year ago
Hi Tasrif! We are so glad that our product and services meet your expectations. Thank you for your feedback!
Posted 1 year ago
Body Heal is rated 4.8 based on 2,257 reviews