Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

“The order process was very seamless and efficient. Thank you BodyHeals.”

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“The shipment is taking too long to arrive.”

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Posted 2 years ago

Hi! Thank you for your feedback. Upon checking your order was dispatched promptly. However, unfortunately, due to the unprecedented situation at the moment with COVID-19, Australia Post is suffering from congestion in their network. We are still dispatching orders promptly every business day however the issue has been Australia Post. There's only so much we can do in situations like this, we use Australia's best and most trusted delivery service but they're facing issues mostly due to the restrictions in Victoria & NSW. We have had a notice on every page that links to our Corona Virus page warning our customers that delays are possible especially with free standard shipping. Which is why we have been recommending Express Post. AusPost is facing delays all through the network, some delays are significant. These delays have affected our reputation, but believe me, we're trying our best to be as transparent as possible. About 80% of our parcels are still getting delivered in a reasonable amount of time. We recommend you have a read of this article which shows just how terrible things are right now. https://www.news.com.au/finance/business/retail/australia-post-delivery-delays-revealed-in-terrifying-photo/news-story/53d4a3bbdb87bf3bd35f9f86636eff3b I hope this helps and answers your concern. Thanks Gerah

Posted 2 years ago

“quick easy noline purchase. good quality product”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Effective for my plantar fasciitis”

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Posted 2 years ago

“Body heal products are what they are promoted as, good quality products.”

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Posted 2 years ago

Hi Graham! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 2 years ago

“Great quality, express shipping. While the product did not meet my needs, that was due to my error in purchase as opposed to an inadequate product. Will buy again from this company”

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Posted 2 years ago

Hi Donna! Thank you for the positive feedback. We're glad that we've hit the mark for you and we're sorry that the product did not work out. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. In the future, you can always check out the returns policy here: https://www.bodyheal.com.au/pages/return-exchange. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Received goods on time. Cheers”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Murray! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Prompt delivery and good customer service. To early to tell how effective bunion correctors are but they are comfortable to wear.”

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Posted 2 years ago

Hi Rosemary! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 2 years ago

“Very happy with the service the package arrived really promptly even with covid restrictions..thankyou”

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Posted 2 years ago

Hi Yvette! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 2 years ago

“Good service quick delivery”

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Posted 2 years ago

Hi Neil! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Thank you, however I have previously completed a review”

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Posted 2 years ago

“Appreciate returns policy but thinbk delivery is slow.”

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Posted 2 years ago

Hi Peter! Thank you for the feedback. We're glad that you are happy with our return process. We sincerely apologize that you still haven't received the exchange item. The exchange item is completely out of stock for knee braces in Australia but we have the last 2 units coming in, as soon as we have it in stock, we will ship it out immediately. Thank you for your patience!

Posted 2 years ago

“Timely delivery”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Great communication and support when my item was lost in transit.”

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Posted 2 years ago

Hi Lisa! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order successfully. We aim to keep our customers happy and satisfied. Thank you for your understanding and for your purchase!

Posted 2 years ago

“Great service quick to arrive”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“I am really pleased with my purchase. My order processed quickly and I received emails ready delivery progress. The imax eye pillow has helped with ease sinus pain and relieving mild headaches”

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Posted 2 years ago

Hi Jennifer! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 2 years ago

“Item arrived and is as described.”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Next day delivery. Impressed.”

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Posted 2 years ago

Hi Patrick! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you again!

Posted 2 years ago

“Despatched effeciently as described”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. Thank you for your purchase!

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Body Heal Reviews