Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when i ordered wrong size knee brace and needed to return it just waiting for another brace to come ,great service very understanding too thanks”

Helpful Report

Posted 3 years ago

Hi Eileen! Thank you for the positive feedback. We're glad that we've hit the mark for you and is satisfied with our service. Looking forward to your next purchase. Thanks!

Posted 3 years ago

“Very attentive to my order.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Very good info on tracking where my order was up to. Told about other services without pushing too much. Product exactly as described.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“The service was fine. Delivered on time. You clearly provide details to third parties as my email spam has gone through the roof. Very annoying. Does not make me want to purchase through you again”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We do not provide your email address to a third party company. The email you might be receiving is from us which are automated emails. However, I have removed your email from our system and starting today you won't get any emails from us. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Speedy delivery and item is as described. It's too early to provide a review on belt, but I can say it's definitely well made and easy to use.”

Helpful Report

Posted 3 years ago

Hi Gus! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Great service and quick delivery.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Easy ordering and fast delivery.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“BodyHeals was very prompt in organising my order. I can't say the same for Australia Post.”

Helpful Report

Posted 3 years ago

Hi Patricia! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“The order process was very seamless and efficient. Thank you BodyHeals.”

Helpful Report

Posted 3 years ago

“The shipment is taking too long to arrive.”

Helpful Report

Posted 3 years ago

Hi! Thank you for your feedback. Upon checking your order was dispatched promptly. However, unfortunately, due to the unprecedented situation at the moment with COVID-19, Australia Post is suffering from congestion in their network. We are still dispatching orders promptly every business day however the issue has been Australia Post. There's only so much we can do in situations like this, we use Australia's best and most trusted delivery service but they're facing issues mostly due to the restrictions in Victoria & NSW. We have had a notice on every page that links to our Corona Virus page warning our customers that delays are possible especially with free standard shipping. Which is why we have been recommending Express Post. AusPost is facing delays all through the network, some delays are significant. These delays have affected our reputation, but believe me, we're trying our best to be as transparent as possible. About 80% of our parcels are still getting delivered in a reasonable amount of time. We recommend you have a read of this article which shows just how terrible things are right now. https://www.news.com.au/finance/business/retail/australia-post-delivery-delays-revealed-in-terrifying-photo/news-story/53d4a3bbdb87bf3bd35f9f86636eff3b I hope this helps and answers your concern. Thanks Gerah

Posted 3 years ago

“quick easy noline purchase. good quality product”

Helpful Report

Posted 3 years ago

“Effective for my plantar fasciitis”

Helpful Report

Posted 3 years ago

“Body heal products are what they are promoted as, good quality products.”

Helpful Report

Posted 3 years ago

Hi Graham! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Great quality, express shipping. While the product did not meet my needs, that was due to my error in purchase as opposed to an inadequate product. Will buy again from this company”

Helpful Report

Posted 3 years ago

Hi Donna! Thank you for the positive feedback. We're glad that we've hit the mark for you and we're sorry that the product did not work out. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. In the future, you can always check out the returns policy here: https://www.bodyheal.com.au/pages/return-exchange. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Received goods on time. Cheers”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Hi Murray! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Prompt delivery and good customer service. To early to tell how effective bunion correctors are but they are comfortable to wear.”

Helpful Report

Posted 3 years ago

Hi Rosemary! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Very happy with the service the package arrived really promptly even with covid restrictions..thankyou”

Helpful Report

Posted 3 years ago

Hi Yvette! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Good service quick delivery”

Helpful Report

Posted 3 years ago

Hi Neil! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Thank you, however I have previously completed a review”

Helpful Report

Posted 3 years ago

Body Heal is rated 4.8 based on 2,257 reviews