Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,150 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,150 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 12th March 2024

Body Heal 5 star review on 30th June 2022

Shellie A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of purchasing was easy and the product arrived within a few days so I'm very happy.”

Helpful Report

Posted 3 years ago

Hi Delia! Thank you for the positive feedback. We're glad that you did not have any issues placing your order and you have received it promptly. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“They are good”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very quick shipment and delivery. good product and as advertised.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that you are happy with the product you ordered from us and that it arrives quickly. We aim to keep our customers happy and satisfied. Looking forward to your next purchase! Cheers!

Posted 3 years ago

“I brought the IMAK Arthritis Gloves A2017 and found they did a good job. They give support to joints that are gone due to Erosive Arthritis & keeps them warm. There is just a couple of things that would improve them (in my opinion & experience of them) & that would be if the fingers could be longer. I have a very small hand & they finger parts don't reach the upper joints once you get active. That leaves the worst joints unsupported. I also found the stitching around the top each of the fingers began to fray within days of use leaving the stitching somewhat fragile. Given they are a knit fabric this fraying will unravel quickly leading to the unraveling of the entire glove.”

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Posted 3 years ago

“Have sent back the product as it didn’t fit but havnt received a refund and struggling to get them to acknowledge they have received the returned item ..unimpressed. Seems the parcel was lost in transit but they processed a refund . Thank you”

Helpful Report

Posted 3 years ago

Hello Rochelle, We're sorry you felt the need to to post a 1 star review when we have been in constant communication with you. We're not in the business of scamming customers, we have a 8 year track record with customers returning back ordering multiple times because of our service and support. In our last 2 emails to you we have asked for the AusPost tracking number so we can identify if the parcel has made it back to our warehouse yet. We can't be sure it has especially when there are severe delays with AusPost especially for parcels going into Victoria (where our warehouse is based). You can read about it here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#delays Secondly, our warehouse receives 100s of parcels a day so it will also help in identifying the return if for example the order ID isn't on the front of the parcel. Please reply back to our email with the tracking number, which you can find in your AusPost receipt and we'll happily investigate to see what has happened.

Posted 3 years ago

“Very happy thank you, I have been looking at other products.”

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Posted 3 years ago

Hi Bianca! Thank you for the positive feedback. We're glad that you are very happy with the product you ordered. We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“good product received in a reasonable time frame, happy”

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Posted 3 years ago

Hi Tony! Thank you for the positive feedback. We're glad that you are happy with the product you ordered. We aim to keep our customers happy. Thanks again!

Posted 3 years ago

“Good service. Quick delivery.”

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Posted 3 years ago

Hi Ian! Thank you for the positive review. We're glad that you are happy with our service. We aim to keep our customers happy. Thanks again!

Posted 3 years ago

“Good service.Good service.”

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Posted 3 years ago

Hi Carolyn! Thank you for the positive feedback. We aim to keep our customers happy.

Posted 3 years ago

“Good service with prompt delivery”

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Posted 4 years ago

Hi David! Thank you so much for the great review! We really appreciate you taking the time out to share your experience with us. Looking forward to your next purchase!

Posted 4 years ago

“I cannot adult body heal. The purchases made came promptly and were of good order.”

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Posted 4 years ago

Hi Pia! Thank you for your positive review. We're glad that you received your order immediately and you are happy with your order! Looking forward to your next purchase.

Posted 4 years ago

“just got it yesterday as I had put in th wrong address Have not used it as yet It looks good will start using it from tomorrow”

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Posted 4 years ago

Hi there, have you seen your tracking link? Your order was delivered 31st of March. Please check our private response via email. Thanks

Posted 4 years ago

“Great service but unfortunately Australia Post took 2 weeks to deliver”

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Posted 4 years ago

Hey Gerry, AUS Post indicates that there is a delay on all shipments due to the Corona virus they are taking extra precautions while doing shipments. It will still reach to you they are just being careful during this time.

Posted 4 years ago

“Vey expensive compared with online at $24 but I was rooked of $140 in 3 withdrawals and St George Bank was no help. Therefore I bought your item of better quality. Second time round with St George so I closed the account.”

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Posted 4 years ago

Hey there, I'm glad you had a better experience with our company.

Posted 4 years ago

“Good and fast service, and i will shop again.”

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Posted 4 years ago

Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“.”

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Posted 4 years ago

Hello, Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“Good website and service however delivery changed and took longer than initially said it would.”

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Posted 4 years ago

Hey Jacob, Thanks for the feedback, we have no control over the delivery and it is usually fast. We’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“Prompt service”

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Posted 4 years ago

Hello, Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“Firstly, so appreciative of such prompt delivery. I do feel that the belt afforded me prompt relief {however, that could have been psychological as I was desperate for relief}. I've only been wearing it for two weeks today, so I feel it is a little bit early to give an accurate review on it. However I do feel it is giving me much support whilst allowing the healing process to take place.”

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Posted 4 years ago

Body Heal is rated 4.8 based on 2,150 reviews