Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,260 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive. Prompt delivery.”

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Posted 11 months ago

Hi Alan, we're pleased to have met your expectations. Your feedback is greatly appreciated!

Posted 11 months ago

“Prompt delivery 4 days - product as described & good quality.”

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Posted 11 months ago

“Knee brace came quickly. Unfortunately the sizing chart wasn't accurate and I had to send the brace back for a larger size.”

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Posted 11 months ago

“I spent hours figuring out where to get the Imak elbow stabiliser at the best price and with the fastest delivery, and here I am saying my work paid of. Yes I definitely recommend Body Heal!”

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Posted 11 months ago

Hi Michele, we are delighted to hear about your positive experience with us. We appreciate your recommendation and look forward to serving you again!

Posted 11 months ago

“Glove received”

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Posted 11 months ago

Hi Patrick, we're glad to hear that you have received your order. We look forward to serving you again!

Posted 11 months ago

“I do my ordering over the phone and I receive pleasant service and knowlegable at all times.”

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Posted 11 months ago

Hi Peter, we are pleased to hear that you are satisfied with our products and services. We appreciate your feedback!

Posted 11 months ago

“Body Heal offer the best products. I have used the Sacroiliac Belt for a few years, it really helps with the pain in my lower back plus helping me stand straight. I have just replaced it for a new one and was impressed with how easy it was to order and receive from this company.”

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Posted 11 months ago

Hi Cheryl, we are pleased that you are happy with our products and services. Thank you for sharing your experience, and we are excited to continue providing you with excellent products in the future!

Posted 11 months ago

“Sleeve for my knee is comfortable and providing excellent support. Was kept informed about delivery all the way.”

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Posted 11 months ago

Hi Lester, we're thrilled to hear that you are satisfied with our product and services. We appreciate your feedback and look forward to serving you again!

Posted 11 months ago

“I'm happy with all of the items I purchased from BodyHeal but it was 6.5 months before I received one of the items in my order. I might consider buying from you again but I'm reluctant to buy items that are out of stock. Updates on stock were not well communicated (I had to chase up) and reps said they didn't know when the item would be restocked. If you were selling on a large marketplace site, such tardiness would not be tolerated. Shortly after this review was published I received an (annoying) auto responder email from Body Heal/IO, "Thank you for your review, would you mind revising it or changing your rating now your issue has been dealt with". No I will not revise. Yes the item has been delivered but the issue I spoke about still stands!”

Helpful Report

Posted 11 months ago

Hi Caroline, Thank you for sharing your feedback about your recent order. We sincerely apologize for the extended delay you experienced with one of the items and understand your frustration. Initially, we informed you that the item was out of stock and provided consistent reminders about the estimated timeframe. However, we acknowledge that our supplier encountered unexpected difficulties in restocking the item. We understand that you declined our multiple offers for a full refund on the out-of-stock item and we respect your decision. We appreciate your patience while we await the restock, and as soon as the item becomes available again, we immediately ship it to you. We are continuously working to enhance our communication and inventory management processes to ensure a smoother experience for our valued customers. Your understanding is greatly appreciated, and we hope you'll consider giving us another chance. We are confident in the quality of our products and remain committed to providing excellent customer service. If you have any further questions or concerns, please do not hesitate to contact us.

Posted 11 months ago

“my order arrived super fast. No issues at all.”

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Posted 1 year ago

Hi Martina, we're thrilled you had a positive experience with our product and services. Thank you for taking the time to share your wonderful feedback!

Posted 1 year ago

“No fuss shopping, just don't understand delivery times in Australia. Small package but still took 8 days to be delivered.”

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Posted 1 year ago

“I am very satisfied with the service, prompt delivery and the quality of the socks. Thank you”

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Posted 1 year ago

HI Leoni, we're thrilled that you are very satisfied with our products and services. Thank you for choosing us and we look forward to serving you again in the future!

Posted 1 year ago

“Super quick postage and the products provided are high quality and as advertised. Very happy and have recommended to friends. Will buy from BodyHeals again.”

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Posted 1 year ago

Hi Jillian, we are delighted you had a positive experience with our products and services. Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Hi Julie, we are pleased to have met your expectations. Thank you for your feedback!

Posted 1 year ago

“Easy to order extremely fast delivery”

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Posted 1 year ago

Hi Ann, we're delighted you had a smooth shopping experience with us. We appreciate your feedback!

Posted 1 year ago

“Great service, great product. I bought a Mc David knee guard in XL a bit big so will now be buying the same product in L.”

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Posted 1 year ago

“Very happy with the promptness that my order had been delivered. Unfortunately I made a mess of the sizing! Should of gone for 'Large' instead of XXL, my bad! 😣 Anyhoo! Gifted the 3 pairs to my Friend who should fit them. She and her husband really need these stockings.”

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Posted 1 year ago

“Great products. Helped immensely.”

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Posted 1 year ago

Hi Jil! We're pleased to have met your expectations. Thank you for your feedback!

Posted 1 year ago

“Very prompt service. Product size is accurate. Quality product.”

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Posted 1 year ago

Hi there! We appreciate your satisfaction with our products and services. Thank you for your feedback!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Thomas! We're delighted to hear that you are satisfied with our services. We truly appreciate you taking the time to share your feedback. Thank you!

Posted 1 year ago

Body Heal is rated 4.8 based on 2,260 reviews