This website is such a SCAM. I wish I had read the prior reviews sooner. I purchased two dresses from Boho Factory and after googling reviews later that evening, I attempted to call to cancel my order and obtain a refund. I made the call less than 12 hours after my purchase. I NEVER got a reply until “after it shipped (aka with no tracking number).” RED FLAG number 1, their phone number on their website rings once and then directs you to their customer service on their webpage. You CANNOT speak to a representative. Everything is done by email, and you’re lucky to even get a response. RED FLAG number 2, returns and refunds can only be made on non-sale items. The entire site is on sale, so no refunds will be made. RED FLAG number 3, their reviews section on their webpage are all positive reviews; however, there is no post date to when these reviews were made. This suggests that the company paid people to make a positive review for them, or they copied and pasted reviews from other legitimate websites. RED FLAG number 4, did you notice that the individuals that posted reviews with pictures cut their head off in every photo to protect identity? Scroll through, I promise you won’t find anyone’s face in their “dress that they loved”. RED FLAG number 5, their address is registered in the states, but they are truly in China. RED FLAG number 6, during checkout, there is no added tax which I found really odd. DO NOT USE THIS SITE. If you have made a purchase, contact your bank immediately to request a claim. Good luck!
Posted 9 months ago
Boho Factory is rated 1.39 based on 505 reviews

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