This is the second time I’ve bought something. I can say that both times I have not been disappointed. I’ve ordered two bags. The website is easy to manoevre- had some problems when trying to make some changes as not so easy... but you can review your order before ordering. The items arrived really quickly- a few days after ordering. The quality is great!! The pictures are clear, the material is soft. You can put lots of pictures on the item- without being charged a fortune. The recipients were over the moon with them. A real treasure they can keep. Would highly recommend.