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"The website looks professional AT FIRST. I am normally quite aware of scam and fraud. But I got fooled by this one. I ordered a MOROCCAN LSSAN HAND-STITCHED PURSE (£63,88 on offer, down from £78,26) and a pair of GOLDEN VIKTORIA SANDALS (£35,12). The pictures look quite professional, the description says its premium materials and genuine leather, also that they have over 80.000 happy customers, a 30 days money-back guarantee, a tracking number for every order plus they advert with 100% Money-back guarantee - love it or get 'em for free! I ordered and paid with paypal. A few minutes later I received a confirmation email, that said one item is prepared for shipment and I will receive a tracking number (which I never did) and the other ordered item said accepted, we are getting it ready. That stayed like this for a whole week, no updates were made about the delivery status. I tried to get hold of the customer support, which is very poorly. Only after I commented with my question on their website public, they responded and asked for my order number. I sent it, they wanted to get it checked but that's it. In the meantime I was talking with another unsatisfied customer, who ordered like me sandals. She said it took 8 weeks and she had to open two disputes until she finally got her money back, as the sandals were nothing like advertised, absolute cheap plastic material. To my surprise I received a parcel today by fedEx (7 days after I´ve ordered) I had to sign (i thought it would be something else I was waiting for). I opened the thin paperwrap and inside was the handbag, in no other cover or wrap to protect it.. At first i was positive surprised because the first look was like the one on the pictures. But I quickly realised that this handbag was absolutely cheap made, the stitches were only burnt into the leather, the leather was genuine, but supersupersuperthin, so you could see the burnt in patterns from the front on the inside. The leatherstrap is so thin that I am afraid if i ever would carry that bag it would fall apart after 2 or 3 usages. I opened the little attached bags and there was a big hole on the inside of the leather, where coins or smaller items easily could fall into the walls of the handbag. All in all - if you dont take a closer look it LOOKS okay, but it feels so extremely thin that it will break shortly. If you think they advertise it as a premium material leather bag and want to have 78£ for it, it is an absolutely joke. If I would see it in a shop I´d be willing to pay 5-10£ for it - maximum. Of course, something like the 100% money back guarantee if you are not satisfied is nowhere to be seen, not in the FAQ nore the Return Policity. I paid by Paypal and hope I am eligible for free return via paypal, as Bohogang only accepts tracked returns. Beside that I definatelly will open a dispute, as this is clearly fraud and customers are lured to buy their products with hundreds of fake 5star ratings and a "realtime tracker" that constantly shows how popular their items are and how many people buy them each second. DONT GET FOOLED BY THE PICTURES. Facebook and pinterest is still active, but their twitter account is blocked as it seemed to be scam. DONT WASTE YOUR MONEY!!!!!"
Posted 1 week ago
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