Absolutely fuming, I bought a couple of thing's from boohoo two weeks ago. Even though I was told maximum wait time was 5 days I received one email from them over a week later saying they know its been a while,with no apology or date. I then waited a further week a decided to write a complaint as my items were also for a birthday present which had now passed as it was the 8th of December. And their response was don't worry. Customer service and care is abysmal. I extremely angry and disappointed with the service or lack of that I have received. I would have brought from here again but due to how they've felt with the situation, I probably won't.