My past experiences with Boohoo have been okay. The clothes have been as advertised (Although material is a bit thin) but my most recent experience with them was absolutely disgusting.
After paying £4.99 for NEXT DAY DELIVERY, I have still not received my order. I was due to get my "next day delivery" order on Wednesday. it is now Sunday.
I have sent in a complaint to their customer services, and was told I would be contacted by a member of Boohoo WITHIN 24 HOURS.
Well after the allotted 24 hours I messaged them again.
It's been over 24 hours since THAT message and I have still heard nothing.
I am appalled and shocked at this.
If I EVER receive my clothes which I have paid for, I shall be DEMANDING a refund for this service.
9 years ago
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