I returned two items to boohoo for refund. On 8/25 it says it was received by the Atlanta Ga , their U.S. facility that doesn't process returns but only forwards packages to the UK to cut down costs for customers returning packages, via my tracking number on the receipt I received from my local post office not boohoo. I've contacted via email boohoo twice already on 9/4 and again 9/15 and both times I've received an automated reply. I I've yet to receive a confirmation email or my money back. These people are giving me the run around and I will never order from this company again.