This is based off only one order because I have only ordered once from them. I ordered a dress and a skirt set and they were both exactly what they looked like online and the quality was solid. About what you would expect for the price. Shipping was about ten days but the site does say 7-10 days so expected. I followed their size guide/survey and everything fits pretty well. I think people that complain about this site are expecting to get high end designer quality for boohoo prices. I got exactly what they advertised and what I expected so 5/5 for sure! Will order from them again.