I only gave 1☆ because that was the lowest option. I ordered from boohoo in May & I received my items 1 1/2 months after ordering them which was also weeks after my event. I emailed for a return label to return the items for a refund 4 days after receiving them. I was told it was outside the 28 days after receiving the items for refund. In conversation, boohoo asked for $15 to return the items, I tried to send the money through my bank but the minimum I could send was $100. So I returned to conversations with boohoo on how to come to an agreement to resolve this issue. Boohoo asked me to send the $15 through PayPal, I reopened my PayPal àccount and tried to send it. I needed additional details "Sending $15 through PayPal Need this information please... *Bank name *Company address *Company phone # *Company email" Boohoo would not provide these details. After a very long process boohoo sent me a return label. I returned the items August 10th, 2022. Still no refund and no response from boohoo.