I have ordered from boohoo several times now, and every single item returned was not received by their US return center. I never generally have a problem returning from any other company, so I was in the habit of not saving the shipping receipt. They are disputing that I returned more than 4 separate shipments within this year, which I sent directly from our post office to the address listed on their website. I neglected to keep the shipping receipt, so I am out the more than 200 dollars. Never return to this company without taking a photo of your receipt! Even then, assume they will not give you credit for the return in the US.