I've ordered from the site a couple if times and so far I like them. There are a few things to be aware of the shipping takes about 2 weeks to get to you. There sizes are a little off I'm a 14/US, their size guide puts me at a 16/UK or XLG. I haven't had a issue with the 16, but the XLG does not fit at all(luckily the XLG I did buy only cost me $10 so I'm not that upset.) The quality of the clothing is good for the price. I have purchased a lot of their jersey dresses & skirts & have no issue with them. I have washed them several times with no issue. I haven't tired to return anything, so I've never had to deal with their customer service. I would suggest that before you spend a lot of money on the site to purchase one item on sale & see if it fits & if you like the quality before you spend a lot of money. Also I love their app because they have daily sales on the app 40-50% off certain items. I will continue to buy from their site, I like what I've purchase so far.