First and last experience with this company! 20% off promo wouldn't work, then expired, then £1.99 next day postage promo didn't work. got charged full price for next day delivery. After paying for the items my confirmation email gave me a date of the following Tuesday not the next day which was Friday. Upon further investigation by going to their FAQ's I found that there is no way they would deliver next day to my post code. Why even list next day northern Ireland as a postage option (at an increased rate I might add) if it is simply not going to happen. I checked carefully about the postage, this postcode restriction is not highlighted or clear during the process.
I now have to travel miles into town, scramble around to find something when I should be travelling to my venue, I'm £40quid down that I wont get back until I go through a lengthy return and refund process that will take about 2 weeks, they don't even have a customer call center, just an email they might reply to in 24 hours! terrible site, terrible experience. Never using again
8 years ago
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