What a nightmare! I have never used Boohoo before but yesterday i went on and ordered just over £70 worth of clothes i selected next day delivery but my confirmation said 3-5 working days so i sent emails to customer service, priority and help desk today i checked and had no reply so called the customer service number after a 28 minute hold got through to reception who said customer services are only online so to wait for a repsonse just had an email saying now my order has gone through as 3-5 working days they cannot ammend it and i should wait until it is delivered then return it i never would of ordererd if id known it would take a week to come i needed the delivery for tomorrow morning at the latest but looks like i will have to return it all when it comes and shop elsewhere today such a shame because website really nice and clothes looked lovely just awful customer service lets it down terribly to the point of not being able to order again.