For starters they could not keep to the promise of next day delivery and stated I had to wait over 2 weeks to see if my delivery would come so I waited but still no show, then i asked for my money back and had to wait for that and when it was refunded they still hadnt refunded my delivery charge so then had to chase them again to get that which again I had to wait for. They were not willing to compensate or offer me anything, I made my order with boohoo for holiday clothing which I didnt get and had to wait ages to even ask for my refund and then had to wait ages for it to reach my bank, I'd been away and come back before I got it, appauling!