Beware!
The dress was drastically undersized and I requested a return through the Boohoo website the same day of delivery. The parcel was then dropped off 13 days later. Boohoo has refused to refund the initial delivery charge, which goes against the Consumer Contracts Regulations. They have stated that I haven't advised them of my request to cancel the contract, although the return was requested directly through their returns platform...
5 years ago
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