Ordered a Christmas jumper paid next day delivery , which I needed for a party then because it didn’t arrive had to go and buy one ,the jumper still hasn’t arrived I been in touch with them for a refund and they want me now to wait until the 18th dec unsure why they think that’s ok and that I should just wait .to me this is really bad customer services and they are trying as hard as they can not to refund me . If they are having problems with there delivery company they need to sort that out with them they choose to use them the customer shouldn’t get punished for it .