boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 700 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 700 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordinato 5 prodotti e ne sono arrivati 5.”

Helpful Report

Posted 2 days ago

“Kureshi boohooMAN CUSTOMER SE.RVICE +1 8O5-41O 56.OObegan his professional career in advertising, starting with the advertising agency Ogilvy & Mather in 2003 where he went on to become a senior art director.[6] He later moved to the advertising agency Wieden+”

Helpful Report

Posted 1 week ago

“Devon-Anne Group Escalations Team and rest of customers service - total failure. item worth £7 was lost in one of my parcels - a big problem - I feel like the customer is treating me like a fraud… finished shopping at this company.”

Helpful Report

Posted 1 week ago

“Garbage products and their website is designed to make it as hard as possible to return items.”

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Posted 2 weeks ago

“Garbage company policy Small and flimsy clothes Avoid.Avoid.Avoid.”

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Posted 2 weeks ago

“I made an order for 55$, the material is so bad and it didnt fit me so i returned it. The refund is 36$ lol. Wheres my 19$? 😂 Good thing i tried them before i make business with them! Never again”

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Posted 3 weeks ago

“BoohooMAN is scam”

Helpful Report

Posted 3 weeks ago

“Horrible. Quality is bad. Communication is worse. Rip off! Don't shop there.”

Helpful Report

Posted 1 month ago

“Worst customer service. The only way to reach them is through Facebook Messenger, very strange. And when you contact them, you only receive automatic responses and not actually help. It tells you “ You have been transferred to an agent, who will normally respond within 1 hour, often quicker.” But then nobody contacts you.”

Helpful Report

Posted 1 month ago

“Bewertung: Sehr enttäuscht! Ich habe bei BoohooMan für insgesamt 165 € eingekauft und war absolut enttäuscht von der Qualität der Produkte! Ich habe drei Joggingset gekauft, und nach nur einer Wäsche bei 30 Grad (wie auf den Etiketten angegeben) sind die Hosen stark verfärbt und total abgenutzt. Die Qualität ist katastrophal, und ich kann diese Artikel absolut nicht empfehlen! Ich habe den Kundenservice kontaktiert und um eine Rückerstattung gebeten, aber stattdessen wurde mir nur ein Guthaben von 10 € angeboten, das ich wieder auf der Seite ausgeben könnte. Dies ist absolut unakzeptabel! Ich habe für mangelhafte Ware bezahlt und erwarte eine vollständige Rückerstattung des Betrags – nicht ein Guthaben. Die Antwort des Kundenservices war enttäuschend und hat mein Vertrauen in die Marke vollkommen zerstört. Ich werde auf keinen Fall wieder bei BoohooMan einkaufen und rate jedem, vorsichtig zu sein, bevor er dort kauft. Fazit: Unzufrieden mit der Qualität der Produkte und der schlechten Kundenservice-Erfahrung. Es sollte keine Probleme bei der Rückerstattung geben, wenn die Ware eindeutig fehlerhaft ist!”

Helpful Report

Posted 1 month ago

“the control of the new Federal boohooMAN CUSTOMER; SE'RV'ICE 8O5 41O '56OO boohooMAN PH'ONE NUM;BER 8O5 41O '56OO People's Republic of Yugoslavia. As the post-war Yugoslav Navy drew its lineage from the naval forces of the wartime Yugoslav Partisans rather than the KM, few of the customs and traditions of the KM survived in the successor force.”

Helpful Report

Posted 1 month ago

“Didn’t have any issues. The men’s puffer coat was exactly as described including good quality and sized right. My only complaint is the smell. It STINKS!!..Definitely must be washed before I can think about giving it as a gift”

Helpful Report

Posted 1 month ago

“I had a very disappointing experience with this company’s customer service. Returning an item was far from straightforward, and even after I paid for the return shipping myself, they deducted an additional 'return fee' from my refund. This is a policy I haven’t encountered with any other clothing retailer, and it felt unfair and misleading. I would recommend they reconsider this approach to provide a more customer-friendly experience.”

Helpful Report

Posted 1 month ago

“Terrible customer service for an online shopping experience where you can’t try on clothes. Expensive shipping returns when their clothing sizes are marketed misleadingly. ‘Tall’ range means one whole size bigger and they would not send a label for me to return the item, insisting I pay $15 return postage for a pair of $30 shorts. Too risky to purchase online as the sizing is not standard. Instead of honouring the return postage to keep a customer they just lost one and got a bad review on their business. Not the smartest way to run a business in my opinion. Buyer beware!!!!! But from somewhere more reliable with reasonable shipping and return conditions!”

Helpful Report

Posted 1 month ago

“I had an order send to Australia. I just checked the tracking and seen that the order had been sent back to sender. The order arrived in Australia two days ago!! They said it was out for delivery but didn’t leave a calling card etc.. (I don’t believe it was actually sent out for delivery) So the next day after one attempt, boohoo say that the maximum number of attempts were made and it’s basically my fault. Absolute fools. It’s definitely a scam.”

Helpful Report

Posted 1 month ago

“Really bad experience hated the product did not match the colour on display quality isn’t good at all worst experience ever also most products on the website are falsely advertised when they aren’t even in stock”

Helpful Report

Posted 1 month ago

“Disappointing Experience with BoohooMAN I recently had a very frustrating experience with BoohooMAN that I feel compelled to share. I ordered a product with the expectation of next-day delivery as part of my premium membership, but my parcel was delayed for several days. The courier only notified me that they had received it long after it was dispatched, and my order still hasn't arrived. Furthermore, when I reached out to customer service, they were unhelpful and failed to address my concerns about compensation for the delay or the issues I faced with their app during payment. It felt like my loyalty as a premium customer didn't matter at all. Additionally, I've found that the quality of the clothing from BoohooMAN is consistently disappointing. Most items I've purchased have not held up well after just a few washes, leaving me frustrated with the overall value. Given my experience, I cannot recommend BoohooMAN. It's clear that they need to improve both their customer service and the quality of their products. I advise potential customers to think twice before making a purchase.”

Helpful Report

Posted 1 month ago

“They sent out the correct items in the correct sizes … however their xs fits more like a medium in one of the items I purchased. One of the items were listed as navy blue and came in a grey colour. Overall great for the price but don’t expect perfect sizes or the same colour as shown on the photos”

Helpful Report

Posted 2 months ago

“TERRIBLE SERVICE DON'T BUY IF YOU LIVE ABROAD GOT CHARGED 7 POUNDS FOR SOMETHING THEY SENT WHICH WAS COMPLETELY ANOTHER COLOUR.”

Helpful Report

Posted 2 months ago

“Horrible don’t shop here, ordered 5 items got 4 and one was the wrong item, and there was no way for me to contact to receive the 2 missing items. Horrible site!”

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Posted 2 months ago

boohooMAN is rated 1.7 based on 700 reviews